Services

Communication lies at the heart of every successful organization, and our EPABX and Intercom Systems are designed to streamline this process. As authorized dealers of Matrix and Grandstream , we bring you cutting-edge voice and video communication solutions that are scalable, cost-effective, and feature-rich. Whether you’re managing a small office or a large enterprise, our systems ensure seamless connectivity, improved productivity, and secure intercom functionality.

Our EPABX Systems are ideal for businesses looking to reduce communication costs while enhancing efficiency. These systems support both traditional and IP-based telephony, enabling features like call forwarding, voicemail, conferencing, and integration with CRM tools. For added security, our Intercom Systems provide robust access control and real-time communication, making them perfect for gated communities, offices, and industrial complexes.

VoIP and IP-based systems for modern offices
Video intercoms for enhanced security and visitor management
Scalable solutions for businesses of all sizes
Integration with existing IT infrastructure
24/7 technical support and maintenance

In today’s world, security is paramount, and our CCTV Surveillance Systems are here to safeguard your premises. We partner with industry-leading brands like Matrix, Dahua, Hikvision, and CP Plus to deliver state-of-the-art surveillance solutions that combine high-definition video quality, real-time monitoring, and advanced analytics. From homes and small businesses to large enterprises, our systems are designed to provide peace of mind and protect what matters most. Our CCTV Solutions go beyond basic recording. With AI-powered video analytics, facial recognition, motion detection, and remote access via mobile apps, you can monitor your property from anywhere in the world. Whether you need indoor cameras, outdoor cameras, dome cameras, or PTZ (Pan-Tilt-Zoom) cameras, we offer a wide range of options to suit your specific needs. For large-scale projects, we also provide centralized video management platforms that allow you to monitor multiple locations from a single interface. Our team ensures proper installation, configuration, and ongoing support to keep your system running smoothly.

HD and 4K cameras for crystal-clear footage
Real-time alerts and remote monitoring via mobile apps
AI-powered video analytics for smarter surveillance
Weatherproof and vandal-resistant cameras for outdoor use
Centralized video management for multi-location monitoring

Managing employee attendance manually can be time-consuming and prone to errors. Our Biometric / Aadhar Punching Systems eliminate these challenges by providing accurate, automated, and tamper-proof tracking of employee attendance. As authorized dealers of Matrix and EssL , we offer advanced biometric devices that integrate seamlessly with payroll and HR systems, making workforce management effortless.

Our systems support multiple authentication modes, including fingerprint scanning, smart card integration, and Aadhaar-based biometric verification. This ensures convenience for employees while maintaining strict compliance with organizational policies. Additionally, our devices are equipped with regional language support, making them accessible to a broader audience.

For organizations implementing Aadhaar-Based Biometric Attendance Systems (AEBAS) , we provide UIDAI-compliant devices that are secure, reliable, and easy to use. These devices are widely adopted by government agencies and private enterprises alike, replacing outdated tablet-based systems with robust, embedded Linux platforms.

Smart card + fingerprint authentication for convenience
Aadhaar-based biometric verification for compliance
Regional language support for broader accessibility
Integration with payroll, HR, and ERP systems
Dustproof and water-resistant designs for durability

Effective communication is essential in schools, offices, malls, airports, and public spaces. Our Public Address (PA) Systems are designed to deliver clear, high-quality audio for announcements, events, and emergency alerts. Whether you need a simple setup for a small office or a complex system for a large venue, we provide end-to-end solutions tailored to your requirements. Our PA systems are built using top-quality components to ensure exceptional sound clarity and coverage. We offer both wired and wireless options, giving you flexibility in installation and usage. Additionally, our systems can be integrated with emergency alert systems, ensuring timely communication during critical situations.

From background music in retail stores to live announcements in educational institutions, our solutions are versatile and reliable. Our team handles everything from design and installation to maintenance and support, ensuring uninterrupted performance.

High-fidelity sound for large spaces
Wireless and wired options for flexibility
Emergency alert integration for safety
Background music and announcement capabilities
Customizable configurations for different environments

In today’s competitive business landscape, customer experience is a key differentiator. A well-structured and technologically advanced call center can significantly improve customer satisfaction, streamline business operations, and enhance overall efficiency. At Universal Telecoms, we provide state-of-the-art Call Centre Solutions that enable businesses to manage inbound and outbound communications effortlessly.

Our solutions are designed to optimize customer interactions, improve agent productivity, and ensure seamless connectivity. Whether you require an on-premise call center setup or a cloud-based system, we offer customized solutions to meet your unique business requirements. With our expertise in VoIP, IVR, CRM integration, and AI-driven analytics, we empower businesses to deliver exceptional customer service while maximizing operational efficiency.

IVR Systems
Automatic Call Distribution
Predictive Dialers
Call Recording & Monitoring
Real-Time Analytics & Reporting
Multi-Channel Communication Support
Scalability & Customization

In today’s fast-paced and interconnected world, seamless communication is essential for business success. Whether for remote teams, client meetings, or large-scale corporate conferences, a reliable Video Conferencing Solution can enhance productivity and collaboration. At Universal Telecoms, we provide cutting-edge Video Conferencing Systems designed to offer crystal-clear audio, high-definition video, and secure connections, ensuring a smooth and efficient communication experience.

Our solutions cater to businesses of all sizes, from small meeting rooms to enterprise-grade conference setups. With features like cloud-based conferencing, AI-powered collaboration tools, and end-to-end encryption, we empower organizations to conduct meetings with confidence, regardless of location.

High-Definition Video & Audio Quality
Secure & Encrypted Communication
Multi-Device Compatibility
Integration with Business Tools
Multi-Participant & Webinar Support
Scalability & Customization

At Universal Telecoms , we’re committed to delivering innovative solutions tailored to your needs. Whether you’re looking to enhance security with CCTV systems, streamline communication with EPABX solutions, or build a robust network infrastructure, our team is here to help. Simply select the service you need, fill out the form, and our experts will reach out to provide a free consultation. Let us design the perfect solution for your home, office, or organization.

Matrix Epabx & Intercom Systems

CCTV Surveillance Systems

Biometric / Aadhar Punching Systems

Networking & Public Address System

Call Centre Solutions

Video Conferencing System

get in touchTell Us What You Need, and We’ll Deliver the Perfect Solution!

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